Contact support with your device model, app name and question so the team can give more useful setup or account guidance.
Get more useful support by sending the right details
For setup or compatibility questions, include the device brand and model, the IPTV application you are using and whether you connect by Ethernet or Wi‑Fi. If you are asking about an existing account, include the order reference but never publish passwords or private access details in a public message.
Before contacting support
- Restart the app and device.
- Confirm the internet connection works in another app.
- Check the device date and time.
- Write down any error message exactly as it appears.
Use the support or WhatsApp link configured by the site administrator for account-specific help.